OUR SERVICES
Connected infrastructure, from strategy to operation.
Engage Grid & City to define a service, make an investment or technology decision, resolve a deployment constraint, connect systems or establish ongoing operations.
TYPICAL AREAS OF WORK
- Lighting & Controls
- Lighting design, adaptive lighting, connected lighting controls, CMS implementation and operational settings.
- Connected Assets & Sensing
- Sensors, IoT infrastructure, field devices, communications, technology selection and deployment pathways.
- Metering & Infrastructure Services
- Metering and service pathways, commercial models, ownership arrangements and relevant regulatory considerations.
- Systems & Data Integration
- Control platforms, asset management, operational systems, APIs, data flows, workflow integration and governance.
- Managed Services & Mobilisation
- Service design, supplier models, maintenance interfaces, service levels, performance frameworks, operating procedures and transition into BAU.
Specialist engineering, integration, cyber, sensing and field delivery capability is brought in where required.
01 / CAPABILITY
Strategy & Commercialisation
An infrastructure opportunity needs a defined service, a viable commercial model and a case for investment.
When it fits
When developing a new infrastructure service, testing commercial viability or preparing an investment or procurement decision.
Define the service and customer need, assess commercial options and build the business case. Align investment, stakeholders and procurement with a practical implementation roadmap.
Areas of support
- Service definition and market development
- Business cases, investment pathways and commercial models
- Procurement and stakeholder strategy
Typical outputs
- Business or investment case
- Service definition and commercial model
- Implementation roadmap and procurement approach
02 / CAPABILITY
Technology Selection & Trials
Choosing a device or platform requires a clear view of how it will perform, connect and be supported in the field.
When it fits
When selecting or replacing technology, comparing suppliers or resolving a specific performance or integration uncertainty.
Assess lighting, controls, sensing and field infrastructure against requirements, architecture, supplier capability and whole-of-life cost. Design a targeted trial when evidence is needed to resolve a selection decision.
Areas of support
- Technology assessment and vendor evaluation
- Connected lighting, controls, sensing and communications
- Architecture assessment, proof of capability and targeted trial design
Typical outputs
- Requirements and selection criteria
- Technology evaluation, shortlist and recommendation
- Trial plan and evaluation framework where required
03 / CAPABILITY
Regulatory & Pathway Design
Deployment stalls when approvals, ownership, metering arrangements or service boundaries are unresolved.
When it fits
When an infrastructure service crosses utility, council or road authority responsibilities, or needs a new metering or approval arrangement.
Map regulatory and service requirements, clarify responsibilities and work through implementation constraints with the relevant stakeholders. Establish the approvals and governance interfaces needed to proceed.
Areas of support
- Regulatory assessment and approval mapping
- Metering pathways, ownership and service boundaries
- Stakeholder responsibilities and implementation constraints
Typical outputs
- Pathway map and regulatory assessment
- Responsibility model and service boundary definition
- Stakeholder plan and approval roadmap
04 / CAPABILITY
Integration & Operating Models
Connected assets need to fit existing systems, workflows and organisational responsibilities.
When it fits
When fitting a solution into existing operations, connecting systems or clarifying who owns the service and its data.
Design how control platforms, data and assets connect to everyday operations. Define interfaces, workflows, service ownership and governance so the target operating environment is clear before implementation.
Areas of support
- CMS, control platform and asset management integration requirements
- APIs, data flows and operational workflow design
- Service ownership, governance and roles
Typical outputs
- Target operating model
- Integration requirements, system/interface map and data flow design
- Governance model and operating responsibility matrix
05 / CAPABILITY
Managed Service Design & Mobilisation
A service cannot go live sustainably without suppliers, procedures and maintenance responsibilities ready to support it.
When it fits
When preparing a service to go live, moving from project delivery into BAU or establishing an ongoing managed service.
Stand up the ongoing service: establish the supplier and delivery model, agree service levels, prepare operating procedures and mobilise the transition into business as usual. Support ongoing service operation and supplier governance, with specialist delivery partners where required.
Areas of support
- Managed service design, sourcing and supplier responsibilities
- Maintenance interfaces, service levels and performance frameworks
- Operating procedures, mobilisation and transition into BAU
Typical outputs
- Service model, supplier responsibilities and SLA framework
- Maintenance interface model, operating procedures and performance framework
- Mobilisation and transition plan
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